4b99 Privacy Policy — How Your Data Is Protected

1 Introduction

Welcome to the 4b99 platform. We believe that transparency and respect for your privacy are the foundations of a trustworthy gaming experience. This Privacy Policy ("Policy") is published on behalf of 4b99 and explains how we collect, use, store, and protect your personal information.

4b99 is an internationally licensed online gaming and betting platform. We comply with international data protection laws and standards, including the GDPR (General Data Protection Regulation). For users in Bangladesh, we also follow all applicable local regulations.

This Policy applies to you if you use 4b99's services, open an account, or visit our website. We encourage you to read it carefully.

2 What data we collect

4b99 collects only the information that is necessary. Collecting unnecessary or excessive data goes against our policy. Full details are provided below.

2.1 Information You Provide Directly

• Identity Document Details: Name, date of birth, nationality
• Contact Details: Email address, phone number, residential address
• Account information: Username, password (stored in encrypted form)
• KYC documents: Copy of national ID, passport, or other government-issued identification
• Payment Information: Payment method details (full card numbers are not stored)

2.2 Information Collected Automatically

• IP address and device type
• Browser type and operating system
• Site visit duration, page views & click history
• Gaming Activity & Betting History
• Login session data & device identifiers

3 How we use your data

4b99 uses your information only for the following purposes — nothing more:

• Account management: Managing registration, verifying login, and securing your account.
• Service Delivery: Processing gaming, betting, deposit, and withdrawal transactions.
• Identity Verification: Completing the KYC process and preventing money laundering.
• Customer Support: Responding to your complaints and inquiries.
• Security: Detecting and preventing fraudulent activity.
• Legal obligations: Meeting the requirements of licensing authorities and regulatory bodies.
• Product Improvement: Analytics to improve and enhance your experience on our platform.
• Marketing: Sending you promotional offers with your consent.

4 Who Your Data Is Shared With

4b99 shares data with third parties only when necessary and on a strictly limited basis. The full list is provided below:

• Payment Processor: To process transactions. They operate under strict confidentiality agreements with us.
• KYC service providers: Through a secure platform for identity verification.
• Game Provider: Limited data required to operate the games.
• Legal authorities: Only when required by a legal order or licensing authority.
• Analytics services: Using anonymized and aggregated data to improve the platform.

5 Cookie Policy

4b99 uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of Cookies

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.

6 Security Measures

4b99 uses industry-leading technology to keep your data secure:

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL.
• AES-256 storage encryption: All stored data is protected with the highest standard of encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Firewall & DDoS Protection: Advanced systems in place to prevent cyberattacks.
• Regular Security Audits: Periodic audits conducted by third-party specialists.
• Staff training: Only authorized personnel have access to limited data.

7 How Long Data Is Retained

4b99 does not retain your data longer than necessary. Data retention periods are outlined below:

• Account information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: Up to 7 years, in accordance with legal obligations.
• KYC documents: Up to 5 years, in compliance with legal requirements.
• Cookies & Log Data: Typically between 90 days and 1 year.
• Support Contact: Up to 3 years after your last interaction.

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

Under 4b99's Privacy Policy, you are entitled to the following rights:

To exercise any of the rights above, please contact our support team. We aim to respond within 30 days.

9 Minor protection

4b99 is for users aged 18 and above only. We do not knowingly collect personal information from minors.

• Age is verified at the point of registration.
• Age verification is carried out as part of the KYC process.
• If we hold any information about a minor, their guardian may contact us and we will delete it promptly.

10 Policy Updates

4b99 may update this Privacy Policy when necessary. In the event of any changes:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified at your registered email address of any significant changes.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay informed of any updates.

11 Contact

For any questions, requests, or concerns regarding our Privacy Policy, please get in touch with us:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Live Chat: Available after logging in to the platform